HELLO INTERNET!
My name is Mikael Fritts, and I am a Full Stack Web Designer and ITSM Manager working for Central Piedmont Community College for over ten years in Charlotte, North Carolina. Focusing primarily on web design reflects my commitment to crafting seamless digital experiences. I meticulously consider layout, color, and user interface elements to create websites that captivate visually and guide users effortlessly. My passion for web design motivates me to stay updated on emerging trends and technologies, ensuring my work remains innovative in the ever-evolving digital landscape.
Additionally, my knowledge of IT Service Management (ITSM) is extensive, covering both theoretical frameworks and practical application. With a profound understanding of ITIL principles, I optimize service delivery, incident resolution, and change management processes to enhance organizational efficiency.
Enjoy your stay!