I am a Web Designer and Web Content Specialist focusing on modern website design using content management systems in both open source and enterprise environments.
à Primary contact for assistance with Web Technologies and Application Development for the ITS Help Desk and System & Solutions Desk.
Initiated the CPCC ITS web site redesign;
overseeing design, development, and implementation as the sole primary
à Redesigned existing ITS website using Plone CMS focusing on agile development to improve UI/UX functionality by implementing intuitive design, WCAG 2.0 Level AA Conformance accessibly standards, and introduced dynamic page tagging for cross site document reference.
Administrated content aggregation between the existing
ITS website and the ITS web site redesign in both live and staging
Worked side by side with Sensoria featured
artists to create multimedia exhibits utilizing streaming video solutions,
HTML5 technologies, and live social media integration to enhance and enrich
Provided the initial development and design of all content
related to the CPCC Cloud web site, including, UI/UX design strategies, content
delivery, and multimedia enhancement.
in a technical support environment, assisting customers with a range of
problems, including but not limited to: student and employee account issues,
network access problems, telecommunications requests, and registration
to inquiries and requests from clients regarding the college’s computer systems
as well as personal computers, identifying problems, troubleshooting various
issues, and providing solutions that assisted the client’s needs.
à Acted as a customer service advocate in regards to resolving service requests and arbitrating between system analysts and clients when conflicts arose.
à Assisted clients both in person and on telephone call as a first contact representative of the technical services department.
Charlotte, North Carolina / Worldwide
à Complied, edited, and transcoded promotional videos for web presentations. All videos were converted into .mp4, Ogg, and WebM formats for optimum browser compatibility and placed into existing pages using HMTL5 with a Flash fallback for legacy and non-supported browsers.
à Oversaw the implementation of converting older static sites into responsive Wordpress themes for a network of three sites all serving unique content. Ran day-to-day social campaigns for all three sites across the major social platforms as well as managing Facebook ads and assembling daily analytics reports to refine focus on targeted demographics.
à Hand coded standards compliant XHTML/CSS and created custom graphics for numerous WordPress themes that I made available to the general public under the GNU and GPL licenses. Slice and diced pre-made website layouts from Adobe Photoshop and Adobe Illustrator documents into standards compliant XHTML, CSS, AJAX, jQuery, and other technologies to meet the client’s original layout functionality needs.
à Created custom graphics in Adobe Photoshop, Fireworks, and Flash for general site layout, including navigation, icons, and sprites as well as creating targeted banner advertisements and paid-ad placement campaigns. Written several custom plug-ins for a large number of websites ranging from WordPress to Facebook using numerous API’s including but not limited to PayPal, Best Buy, Twitter, and Google Maps.
Consultant Charlotte, North Carolina / Worldwide
à Developed application components using HTML5/CSS3/Twitter Bootstrap for native and non-native mobile applications.
à Developed, converted, and implemented older static site design into new Content Management Systems with a focus on mobile engagement and the use of newer web technologies (HTML5/CSS3/jQuery, AJAX).
à Worked on projects ranged from small site updates to full site conversions as well as full application development from conception to production rollout.
à Worked directly with clients, project managers, as well as holding daily SCRUM meetings with the different development teams from around the world.
Contractor – Principle Group Charlotte, North Carolina
à Worked within the RedDot Content Management System to create, modify and manage extensive pages across the Duke Energy domain; including development, QA, and live production environments.
à Developed, deployed, updated, and managed sub sites specific to new Duke Energy projects and programs aimed at residential and small business customers, with a focus on usability to direct traffic to specific content sections.
à Worked side by side with the User Experience Designer, other developers, and outside vendors to implement site wide changes to improve the overall look & feel, usability, and content delivery of new and existing pages as well as full micro sites. The primary focus was bringing new web technologies for a better user experience, using HTML5, CSS3, Image sprites, newer jQuery libraries and compressing code before delivering the final product to the production environment.
Contractor – TEK Systems Charlotte, North Carolina
à Worked within the Exact Target platform on numerous nationwide email campaigns; including creating, editing, testing, executing, and reporting final deliverability numbers. Collaborated with teams of ten to fifteen people per project.
à Created custom AMPscript functions that enabled the institution to: track impression tracking, relational data, control logic, as well as display Metadata associated with the data for major campaigns.
à Collaborated with the mobility team on creating new standards for HTML email templates for increased readability and end-user experience over a wide range of mobile products from smartphones to mobile tablets.
à Created guidelines for using embedded style sheets as well as the use of inline styling protocols specifically targeting native email clients on desktop and mobile devices.
Contractor – TEKSystems Charlotte, North Carolina / New York, New York
à Worked in collaboration with the IT staff on development, troubleshooting, and other technical efforts related to Oracle UCM Content Server and SiteStudio Designer.
à Created and modified .pdf format documents to prepare legal filings with state regulatory agencies nationwide.
à Created new internet/intranet pages using the Adobe Creative Suite per company graphic and layout specifications to interpret future user’s needs.
à Delivery of final products via StarTeam and SharePoint to team members in New York City, Denver and Boston.
à Converted site content from Serena Collage to Oracle UCM with new CSS specifications. Project included finding and removing deprecated HTML, unused code, transitioning links to server-side script and general troubleshooting.
à Collaborated with various teams for each project - usually 6 to 8 people per project.
Charlotte, North Carolina
à Designed and developed thousands of custom theatres for affiliates utilizing the in-house custom theatre template system, relying on hand-coding rather then the heavy WYSIWYG backend editor.
à Developed many sites using a variety of the most popular content management systems including Wordpress, e107, Joomla, Drupal, XOOPS, phpNUKE, osCommerce, and Zen Cart. Created and maintained MySQL databases as well as managed and maintained the in-house *nix (CentOS & Ubuntu) sever cluster.
Computer Technology Integration with a specialty in Web Technologies
President’s List Fall 2013 - Present
Phi Theta Kappa Spring 2014
BFA Program, Filmmaking - Film Direction and Producing Winston-Salem, North Carolina
Testout PC Pro Certification December 2013
Programs, Applications, and Operating Systems: Adobe Creative Cloud 2015, Plone, XCode, RedDot, WordPress, Plone, Process Wire, dotCMS, Drupal, Joomla!, PHPNuke, Concrete5, Exact Target, Oracle UCM Content Server, Oracle SiteStudio Designer, Serena Collage, Borland StarTeam, Microsoft SharePoint, Git, Microsoft Office 2007 -2016, Windows 9, MAC OS X, and various *NIX environments.